Your privacy is our priority and we are committed to protecting your personal information.

In the course of providing you with investment services, we need to collect, use and maintain certain personal information about you. This privacy policy answers some questions about what personal information we collect, the purposes for which we collect it, what we do with it, how you can access it and how we protect it. This policy applies to your brokerage account with Fraser Mackenzie Limited, and/or your usage of the Fraser Mackenzie Limited web site, and is in addition to the customer agreements governing your brokerage account and the terms of the legal information governing your usage of the Fraser Mackenzie Limited web site. By opening or maintaining a brokerage account with Fraser Mackenzie Limited, or using the website, you signify your consent to the terms herein.

The Fraser Mackenzie Limited Privacy Policy

The Fraser Mackenzie Limited, ("FM") privacy policy applies to current or former FM brokerage clients who use our services.

Throughout the policy, we refer to information that personally identifies you or your accounts as "personal information."

  1. Personal Information for Regulatory Purposes:
  2. For regulatory purposes, self regulatory organizations including Market Regulation Services Inc., the Investment Dealers Association of Canada, and the Canadian Investor Protection Fund (collectively, " SROs ") require access to personal information of current and former clients, employees, agents, directors, officers, partners and others that has been collected or used by Regulated Persons. SROs collect, use or disclose such personal information obtained from Regulated Persons for regulatory purposes, including:

    • Surveillance of trading-related activity,
    • Sales, financial compliance, trade desk review and other regulatory audits,
    • Investigation of potential regulatory and statutory violations,
    • Regulatory databases,
    • Enforcement or disciplinary proceedings,
    • Reporting to securities regulators, and
    • Information-sharing with securities regulatory authorities, regulated marketplaces, other self- regulatory organizations and law enforcement agencies in any jurisdiction in connection with any of the foregoing.


  3. We do not sell your personal information to anyone.


  4. The law allows you to "opt out" of only certain kinds of information sharing with third parties.
  5. FM does not share personal information about you with any third parties that triggers this opt out right. This means you are already opted out. FM only shares personal information with third parties in the following limited circumstances: We disclose personal information to companies that help us process or service your transactions or account(s), including companies that clear and process your transactions and print and mail your account statements. Sometimes we enter into contracts with third parties so that they can assist us in servicing your account. The contracts prohibit them from using any of your personal information for their own purposes, and the third parties are required to maintain the confidentiality of the information we have provided to them.

  6. We collect personal information in the normal course of business in order to administer your accounts and serve you better:
  7. We collect information that you provide to us when you open an account. The information we collect may include name, address, phone number, email address, social security number, and information about your investments and investment experience.

  8. We protect the confidentiality and security of your personal information:
  9. Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested.

    We restrict access to your personal information by our employees and agents to business purposes only. All employees are trained and required to safeguard such information. We maintain physical, electronic and procedural safeguards to guard your personal information.

  10. We will provide notice of changes in our information-sharing practices:
  11. If, at any time in the future, it is necessary to disclose any of your personal information in a way that is inconsistent with this policy, we will give you advance notice of the proposed change so that you will have the opportunity to opt-out of such disclosure.

    If you have any questions or concerns, please contact us at (416) 955-4777, or toll free at 1-877-955-4777.